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Communication Skills To Create Workplace Fans

2010/12/13 13:52:00 71

Communication Skills

First, Speak out


Especially speaking frankly about your feelings, feelings, pains, thoughts and expectations, but it is definitely not criticism, blame, complaint, attack.


Two, no criticism, no blame, no complaints, no attack, no preaching.


Criticism, reproach, complaint and attack are all executioners of communication. deteriorate 。


Three, mutual respect


Only if you respect each other, then you can communicate. If the other person does not respect you, you should also ask for respect from others, otherwise it will be difficult to communicate.


Four, never say anything. Evil words


Evil words hurt people, that is, the so-called "curse comes from the mouth".


Five, do not say what should not be said.


If we say something we should not say, we often have to pay a heavy price to make up for it. That is what is called "one word is out, hard to catch up", "illness comes in from mouth, evil comes out of the mouth", and may even cause irreparable lifelong regret. So communication can not be free from words and mouths, but without speaking at all, sometimes it will become worse.


Six, do not communicate in mood, especially can not make decisions.


Communication in emotion is often unpleasant. It is neither clear nor clear. Especially in emotion, it is easy to be impulsive and irrational. For example, the noisy couple, the parents whose parents are enemies, the subordinates who have long been in confrontation. In particular, it is impossible to make emotional, impulsive decisions in mood, which is easy to make things irreversible and repent.


Seven, rational communication, irrational, do not communicate.


The only reason for this is that there is no result and no better result. Therefore, this communication is useless.


Eight, awareness


It is not just communication that requires awareness, everything is needed. If you say something wrong and do something wrong, if you don't want to cause irreparable harm, what's the best way? "I'm wrong," which is a kind of awareness.


Nine, admit that I was wrong.


Disinfectant, can be thawed, improve and transform the problem of communication, one sentence: I am wrong! How many people have done away with the old and new hatred, how many years to break the knot, let people suddenly see the light, lay down their weapons, face themselves again, and begin to rethink life, or even who am I? In this vast flood of the universe, people most care about is "me". If someone does not respect me, suppress me or bully me or insult me, even if it is like a father and son, it may turn against one another, and a little bit of tears away from home. What are the examples of death to you? To admit that I was wrong is communication.


Ten, say sorry.


To say sorry does not mean that I have done anything big or wrong, but a softener, so that there is room for "turning around", and even can create "paradise". In fact, sometimes you are really wrong. It's a big mistake to admit it.


Eleven. Wait for a turn.


If there is no turning point, we will have to wait for it. We will only be able to overcome it. Of course, we do not want to wait until the result is lost from the rest of the world. We still have to work hard for you, but efforts will not necessarily produce results or end up with the end, but if you do not work hard, you will have nothing.

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